Operations consulting + engineering, in one firm

FIND THE GAP
CLOSE IT.

Somewhere between the work you do and the money you keep, margin is leaking. Pixelum finds exactly where — proven with your numbers, not our opinions — then builds the fix.
Get your Profit MapHow it works
A three-week, fixed-fee diagnostic for small and mid-sized businesses. Three meetings of your time. $5,000 — introductory rate, normally $10,000.
Who we are

Consultants who diagnose. Engineers who build. One firm.

Most firms make you choose. Consultants hand you a deck and leave. Software vendors sell you a tool without understanding the problem.
Pixelum does both in one engagement. We’re run by executives and operators who have carried the P&L, led the turnaround, and shipped the software — so we diagnose the constraint holding your business back, prove it with evidence, and build the fix ourselves.
Every engagement is tied to ROI. If it doesn’t pay for itself quickly and put money back in your pocket, we won’t do it.
The problem

Growth hides the leaks.

Revenue is up. Jobs are rolling in. So why isn’t the bank account keeping pace?

Jobs that lose money quietly

A profitable average hides unprofitable work. Most operators can’t see margin by job type, crew, or territory.

Hours you pay for, work you don’t bill

Drive time, callbacks, second trips, coverage gaps — payroll that never becomes revenue.

Pricing set by gut and habit

Rates that haven’t kept pace with costs. Discounts nobody tracks.

An office running on heroics

Scheduling, billing, and handoffs held together by memory, spreadsheets, and two indispensable people.
The Profit Map

One engagement that shows you your business the way you’ve never seen it.

Three weeks. Three meetings. You walk away with a 30+ page operational plan you own outright — a map of your business from the financials down to the daily schedule, with numbers on everything you’ve been feeling.

Your margin, mapped

Where every point of margin goes — by job type, crew, customer, and season.

The constraint

The one or two things actually capping your growth, proven with your data.

The fix, priced

A prioritized fix sequence — what to fix, in what order, what it returns, and what waiting costs you.
Week 1

Kickoff & intake

One meeting. We hand you a short checklist, you hand us the data. We do the digging.
Week 2

Working session

One call to fill in what the data couldn’t tell us — and pressure-test what it did.
Week 3

Handover

A 60-minute live walkthrough of your report. The plan is yours to keep, whatever you decide next.
Case Study
HVAC · 14 technicians · Q2 2026
Profit Map
Summit Comfort Systems
Identified annual gap
$420K–$910K
Suppressed annual margin recoverable through the operational fixes identified in this report.

Margin by job type

Margin by job type, season-adjusted. The average ticket looks healthy — the losers hide inside it.
Residential install
60% of revenue
22% margin
Commercial service
20% of revenue
31% margin
Preventative maintenance
15% of revenue
8% margin
Emergency repair
5% of revenue
15% margin

The constraint

The two constraints capping growth, proven with dispatch and payroll data.
Avg unbillable drive time
Per tech, per day
2.3 hrs
Callback rate
Of all jobs completed
11%
Unbillable windshield time
Annual cost
$310K
Callbacks and second trips
Annual cost
$180K

The fix, priced

Prioritized by ROI. Each step is designed to pay for itself before the next begins.
1. Geo-clustered dispatch routing
3 weeks to implement
$190K/yr
2. Flat-rate book refresh to current costs
4 weeks to implement
$140K/yr
3. Callback reduction protocol (parts pre-check)
2 weeks to implement
$95K/yr
Anonymized client result. Numbers are from a real engagement
Case Study
Home care · 20 caregivers · Q2 2026
Profit Map
Wellspring Home Care
Identified annual gap
$380K–$840K
Suppressed annual margin recoverable through the operational fixes identified in this report.

Margin by visit type

Margin by visit type and payer. The payer mix drifted somewhere unprofitable while nobody was watching.
Private pay hourly
45% of visits
18% margin
Medicaid waiver
30% of visits
9% margin
Live-in shifts
20% of visits
12% margin
PRN / fill-in visits
5% of visits
4% margin

The constraint

The operational constraint holding growth — every call-off triggers a fire drill nobody counts.
Call-offs per week
Weekly average
8.5
Avg unbillable drive time
Per caregiver, per day
1.8 hrs
Call-off coverage at premium rate
Annual cost
$220K
Unbillable windshield time
Annual cost
$165K

The fix, priced

Prioritized by ROI. Each step is designed to pay for itself before the next begins.
1. Geo-clustered scheduling + backup caregiver pool
4 weeks to implement
$170K/yr
2. Payer mix rebalancing toward higher-margin visits
6 weeks to implement
$130K/yr
3. Authorization tracking + billing audit
3 weeks to implement
$85K/yr
Anonymized client result. Numbers are from a real engagement.
Fixed fee: $5,000 — introductory rate, normally $10,000.
Prove, then fix

The map ends with a decision. The evidence makes it — not us.

Path one

A 90-day operating engagement

We work alongside you to reprice, restructure, and rewire the workflows the map flagged — measurable progress in one quarter.
Path two

A custom build

When the constraint is a systems problem, we design and build the fix for the way your business actually runs. No off-the-shelf compromise.
DiagnoseValidateBuild— the full loop, one partner. Sometimes it’s both paths. Sometimes the map says you’re closer than you think, and we tell you that too. And when the build ships, we stay on the numbers with you.
$XXX,000 Case study needed
in recovered margin identified for a [XX]-person business in [X] weeks. Read how →

The gapis already costing you. The map makes it visible.

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